Laboratory IT Systems Analyst

Role Overview

The IT Systems Support Specialist will support the installation, validation, and maintenance of a wide range of computerized instrument systems in both laboratory and manufacturing environments. This role ensures compliance with cybersecurity, data integrity, lifecycle management, and applicable quality standards.

Educational Qualifications / Experience

• Bachelor’s degree in Computer Science, Engineering, or a related field

• Equivalent industry experience in lieu of degree will be considered

• Experience in pharmaceutical or other regulated industries preferred

Key Skills & Preferences

• Knowledge of GxP, data integrity, and computer system validation (CSV)

• Strong interpersonal skills, effective decision-making abilities, and ability to handle repetitive tasks under time pressure

• Experience with Active Directory, identity and access management, and SOP development

Key Responsibilities

• Gain in-depth knowledge of IT functionality for analytical equipment to support installation, upgrade, validation, and maintenance

• Draft and update IT-related SOPs and procedures

• Execute computer system validation deliverables for both new and existing projects

• Train and support users on proper use of computerized analytical equipment

• Administer user accounts in Active Directory (AD) and other identity management systems

• Maintain proper access controls using role-based security models

• Manage AD environments, including user/group management, OUs, and Group Policies

• Serve as a liaison between corporate IT teams and local business units

• Keep systems and applications up-to-date with current supported versions

• Actively participate in team meetings and audit activities